Ana O. began their professional journey in the hospitality industry, gaining a strong appreciation for operations and customer experience. They graduated from the Glion Institute of Higher Education in Switzerland in 2017 with a degree in Business Administration, specializing in Hospitality and Events. Currently, Ana serves as the Employee Lifecycle & Workplace Manager at Manychat, overseeing employee experience and workplace operations in Brazil while managing vendor relationships and fostering team cohesion. Previously, Ana held various roles in renowned establishments, including Executive Assistant at JW Marriott Hotel São Paulo and Facilities Analyst at JLL, showcasing their versatility and dedication to creating supportive work environments.
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