Melissa Brown

Melissa Brown is the Head of Customer Success at Manychat, where they utilize over a decade of experience in Customer Success to drive strategic revenue growth for global SAAS startups. Educated at Loyola Marymount University with a Bachelor of Business Administration in Marketing, Melissa has held various leadership roles, including positions with COHLEY and SelfMade, where they established processes that significantly improved retention rates. Known for their people-centric approach and problem-solving skills, Melissa is dedicated to fostering collaboration and innovation within their teams while focusing on exceeding business targets.