MAP Communications
Heather Vincent is an experienced Customer Service Agent currently working at MAP Communications and AnswerNet, where responsibilities include answering phones for various clients across North America. Previously, Heather served as a Customer Experience Agent at MAP Communications and a Call Centre Agent at Stericycle Canada. An extensive background in administrative support includes roles at the Canadian Cyber Incident Response Centre and multiple employment agencies, where Heather demonstrated advanced communication and organizational skills. Education in Information Technology and Application Development complements Heather's practical experience in database development and technology management.
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MAP Communications
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Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.