Heather Vincent

Heather Vincent is an experienced Customer Service Agent currently working at MAP Communications and AnswerNet, where responsibilities include answering phones for various clients across North America. Previously, Heather served as a Customer Experience Agent at MAP Communications and a Call Centre Agent at Stericycle Canada. An extensive background in administrative support includes roles at the Canadian Cyber Incident Response Centre and multiple employment agencies, where Heather demonstrated advanced communication and organizational skills. Education in Information Technology and Application Development complements Heather's practical experience in database development and technology management.