MAPAL Group is the home of best-in-class hospitality management solutions, built for professional and multi-site businesses.  

We’ve combined five companies, including Flow Hospitality Training, to create a new market leading provider of powerful applications exclusively for the global hospitality sector, with our technology deployed in tens of thousands of sites in 54 countries. 

Our vision to become the world’s leading hospitality operating system delivering game changing innovation to streamline and automate processes through owned and partner solutions.

Cloud

Hotels & Hospitality

Information Technology

Software

MAPAL Group (en)

This department focuses on developing and implementing learning solutions that enhance customer engagement and experience.

Customer Learning

The Business Development Team at MAPAL Group is responsible for identifying and pursuing growth opportunities within the hospitality sector. By leveraging industry insights and building strong relationships with potential clients, the team aims to expand the customer base and drive the adoption of innovative hospitality management solutions. Their collaborative efforts ensure that MAPAL Group remains at the forefront of delivering cutting-edge applications to enhance operational efficiency for multi-site businesses globally.

Business Development Team

The Customer Success Team at MAPAL Group is dedicated to ensuring that clients maximize the value of their hospitality management solutions. This team facilitates seamless onboarding processes, provides ongoing support, and fosters strong relationships with customers to ensure their needs are met. By delivering tailored guidance and proactive solutions, they play a crucial role in enhancing customer satisfaction and driving long-term success across the global hospitality sector.

Customer Success Team

The Product Management team at MAPAL Group is responsible for guiding the development and enhancement of hospitality management solutions. This team collaborates closely with cross-functional groups to define product strategies, gather market insights, and ensure that innovative features meet the needs of professional and multi-site businesses. By leveraging user feedback and industry trends, they strive to deliver game-changing applications that streamline and automate operational processes in the global hospitality sector.

Product Management

This department focuses on ensuring customer satisfaction and building strong relationships to enhance overall customer experience and retention.

Customer Success

This department focuses on identifying and pursuing new business opportunities to drive company growth.

Business Development

This department manages and facilitates the onboarding process for new hires, ensuring a smooth transition and integration into the organization.

People (2)

Jobs (0)

Other teams

Business Development Team

Customer Success Team

Product Management

Customer Success

Business Development

Onboarding Services