Annette A.

Director Training and Development at MapAnything

Annette A. has over 19 years of work experience. Annette started their career in 2000 as a Lotus Service Manager at IBM Canada Ltd., followed by a role as a Realtor at Signature Real Estate of Athens in 2005. From 2011 to 2013, they were the Owner of CoolLace, a shoe accessory business. Annette then joined MapAnything, Inc. in 2013, where they held various roles, including Director Training and Development, Director of Enterprise Client Success, Team Lead, Enterprise Client Success, Enterprise Client Success Manager, and CRM Service Representative (Salesforce). Most recently, they have been a CSG Senior Enablement Manager at Salesforce since 2019.

Annette A. has a Bachelor of Arts (BA) from York University. In 2005, they attended Barney Fletcher in Atlanta, GA for Real Estate PreSales. Annette also obtained a Network Engineering Diploma (MCSE - Microsoft Certified Systems Engineer) from Computek Institute of Technology in Toronto, Ontario. Annette A. has also obtained several certifications, including a MapAnything Certified Administrator in October 2018, a Salesforce Certified Administrator in May 2018, and a Service Ready for Technical Support (CSP-I) from the Technology & Services Industry Association (TSIA) in June 2022.

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Timeline

  • Director Training and Development

    June, 2018 - present

  • Director of Enterprise Client Success

    January, 2017

  • Team Lead, Enterprise Client Success

    February, 2016

  • Enterprise Client Success Manager

    November, 2013

  • CRM Service Representative (Salesforce)

    April, 2013

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