Consulting and dedicated support to the accounts receivable management industry.  Mapes LLC works with several companies across the United States, supporting their technology, automation, security governance, dialer, and operational activities.  

Mapes LLC has over one hundred years combined in the accounts receivable industry.  All of our consultants currently come from the agency side of the business which means they know how your company operates.  We have experience working with healthcare, bank cards, auto, retail, purchased, government, and mortgage servicing, both on the first and third-party servicing sides.

Mapes LLC is considered one of the experts in the industry with the Ontario Systems and Finvi FACS and Artiva, and CUBS platforms among other collection systems such as CSS Impact, CUBS, DebtNet, WinDebt, Latitude, CR Software, Collect!, Quantrax, etc. and the third-party products that integrate with collection systems, such as telephony, SMS, chatbot, AI, credit reporting, skiptracing, scoring, letter vendors, website integration, etc. and creating automation of those functions.  Whether it's working with the ETL interfaces, Reporting, Dashboards or optimizing workflow and calls strategies, general settings, SQL, etc, we can assist. 

We can help you with information security management systems such as ISO/IEC 27001 and ISO 22301:2019 business continuity planning.  ISO 27001 is the premier standard for security governance, the standard by which many other security standards are set.  ISO 22301 is the new and emerging standard to formulate a business continuity plan to assure that their companies survive through any event.

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