Alan Gounella is an experienced IT professional with extensive expertise in support and infrastructure roles. Currently serving as an Analista de Suporte Pleno at MAPFRE since December 2018, Alan also holds the same position at Grupo Segurador Banco do Brasil e MAPFRE since April 2012, where responsibilities include technical support, environment management with VDI technologies, report development, and collaboration for continuous improvement. Previous roles include Analista de Infra Estrutura at Enalta Inovações Tecnológicas S/A. and Coordenador de TI at SG Logistica Ltda., where Alan led IT implementations, managed servers, and coordinated teams. Alan holds a degree in Computer Engineering from UNICEP - Centro Universitário Central Paulista, obtained from 2002 to 2007.
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