Alexsandro Ramos is the Superintendente de Atenção ao Cliente at MAPFRE, where they focus on enhancing customer service strategies. With over 25 years of professional experience, Alexsandro has held various roles, including Gerente de Planejamento and Gestor de Planejamento Comercial at companies like Contax and Porto Seguro. They earned an MBA in Gestão Empresarial and in Gestão de Negócios, as well as a degree in Ciências Econômicas. Alexsandro's expertise includes business strategy, performance analysis, and training and development in customer service environments.
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