Autumn Hicks is an experienced professional with a strong background in customer service and leadership. Currently serving as a Customer Service Representative at MAPFRE Insurance since May 2015, Autumn previously held multiple leadership roles at Nichols College, including President and Vice President of the Student Government Association. Responsibilities included overseeing decision-making processes, conducting meetings, addressing student concerns, and facilitating community service projects. Autumn also possesses experience as a Resident Assistant and Library Assistant, demonstrating excellent communication and conflict resolution skills. An internship at the Worcester County District Attorney's Office provided valuable insights into the legal field, while early roles as a Child Care Provider fostered foundational caregiving skills. Autumn earned a Bachelor's Degree in History with a minor in Economics from Nichols College in 2015.
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