Beatriz Vieira

Beatriz Vieira is a seasoned professional in customer experience and strategic communication, with expertise in risk analysis and portfolio management. They worked at MAPFRE from 2018 to 2022 as a Senior Customer Experience and Relationship Analyst, where they developed targeted communication strategies that enhanced customer engagement and retention. Prior to that, Beatriz gained experience in various roles, including as an Accounts Payable Apprentice at BI&P and various positions within the insurance sector. Beatriz is currently pursuing an Executive MBA in BI, Digital Marketing, and Data-Driven Strategy at PUC-RS, building upon their foundational education in International Business Administration from Universidade São Judas Tadeu.