Clécio Novais is a seasoned professional with over 23 years of experience in IT infrastructure, having worked with multinational companies such as Bosch Eletrodomésticos and MAPFRE Seguros. Currently serving as the Superintendente de Infraestrutura e Serviços de TI at MAPFRE, Clécio leads multidisciplinary teams focused on IT operations and services. Clécio has a strong background in budget management and contracted services, along with expertise in ensuring system availability and performance through effective monitoring and observability practices. Clécio holds a bachelor's degree in Computer Science from Unifai and a specialization in Database Management from Universidade Estadual de Campinas.
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