Mapfre
Jean Devlin is an experienced professional with a diverse background in customer service and operations management across various industries. Currently serving as a Claims Representative at MAPFRE since September 2025, Jean assists insured clients with express claims while delivering exceptional customer service. Prior experience includes roles as an Instructional/Behavioral Assistant at Tantasqua Regional School District and as a Medical Office Assistant and Patient Services Specialist at Reliant Medical Group. Between 2011 and 2021, Jean held multiple positions at Enterprise, including Admin Maintenance Clerk/Parts Manager and Rental Manager, where a focus on time management and attention to detail ensured efficient fleet operations. Jean's career began in the United States Air Force as a Logistics Specialist, complemented by earlier roles in customer service, such as Front Desk Agent at Hilton Worldwide and Assistant Manager at Journeys. Jean holds a degree in Business Administration from Strayer University.
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