JM

Jillian McMillen

Director, Business Process

Jillian McMillen possesses extensive experience in business process management and operational improvement, having held various managerial roles at notable companies including MAPFRE and Verti. With a foundational background as a Shift Manager at Taco Bell, Jillian developed strong supervisory and customer service skills. At MAPFRE, Jillian led enterprise-wide BPM transformation initiatives, focusing on efficiency and innovation, while also executing multi-year strategic plans that integrated performance monitoring and data analytics. Jillian's academic qualifications include a Bachelor of Science in Management Engineering and a Master's degree in Operations Design and Leadership from Worcester Polytechnic Institute.

Location

Worcester, United States

Links

Previous companies


Org chart

This person is not in the org chart


Teams

This person is not in any teams


Offices

This person is not in any offices