Joice Alves is a seasoned insurance professional with 17 years of experience, currently serving as a Senior Technical Analyst at MAPFRE. Throughout their career, they have specialized in massified products and SQG, managing the implementation of new partnerships and overseeing technological demands. Joice has also held the role of Technical Analyst PL at MAPFRE, where they contributed to the maintenance of business partnerships and provided consultancy across various departments. Their earlier experience includes working as a Claims Analyst at Companhia Mutual de Seguros, where they conducted detailed analyses of fraud and documentation related to claims. Joice is pursuing an MBA in Project Management and Agile Methodologies at PUCRS.
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