Monica Collares

Monica Collares has extensive experience in innovation and digital business analysis, currently serving as an Especialista de Inovação at MAPFRE since November 2018, where responsibilities include identifying new partnership opportunities for digital sales and creating strategic growth initiatives. Previously, at GRUPO SEGURADOR BANCO DO BRASIL E MAPFRE from May 2011 to October 2018, Monica held two positions, first as an Analista de Relacionamento Comercial focusing on developing relationship-building actions and then as an Assistente Administrativo managing complaints and communication with service providers. Earlier, Monica gained experience in video editing and communication support during an internship at Vídeo Serviços. Monica's academic credentials include an ongoing MBA focused on Trends Innovation, an Executive MBA in Digital Business, a postgraduate degree in Digital Marketing and E-Commerce, and a Bachelor's degree in Social Communication.