Pablo Leal is the Subdirector of the Observatorio Calidad at MAPFRE, where they focus on customer relationship and employee NPS measurement across over 30 business lines worldwide. Previously, Pablo held roles in strategic management and planning at MAPFRE ASISTENCIA, contributing to corporate strategy execution and the development of strategic initiatives. With experience as a business development manager at Future Cities International and as a car finance coordinator at RCI Banque, Pablo has a strong background in strategy and business development. They earned a degree in Business Administration and Law from Universidad Pontificia Comillas and completed a program in Inquiry Driven Leadership at MIT Sloan School of Management.
This person is not in the org chart
This person is not in any teams
This person is not in any offices