Rafael Milani Lima has a robust professional background in technology and business, starting with experience as a Técnico em Informática at Servicompo Eletrônica LTDA from January 2009 to February 2011, where expertise included repairing desktops and notebooks and installing operating systems. Following this, Rafael served as a Senior Claims Analyst at Assurant from August 2011 to January 2020, focusing on technical analysis within insurance for computer, mobile, and audio sectors, alongside cost assessment and training support for Help Desk functions. Additionally, Rafael took on roles related to business development at MAPFRE between August 2024 and May 2025, functioning as a Commercial Assessor and Business Analyst for new channels, effectively generating new business opportunities across various sectors. Rafael holds a degree in Computer Networks from UNINOVE and has previous education from Senai.
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