Renata Ferraz possesses extensive experience in product development and management within the insurance and financial sectors, spanning over three decades. Currently, as a Product Specialist at MAPFRE since March 2009, Renata focuses on the ideation, development, and repositioning of products to meet market demands and enhance sales performance. Previous roles include Senior Product Analyst and Executive Assistant, along with a background at GRUPO SEGURADOR BANCO DO BRASIL E MAPFRE as a Mid-Level Product Analyst, where strategic process improvements were emphasized. Renata's early career at Grupo Fleury involved client relations and quality monitoring, while experience at American Express centered on corporate customer service. Renata holds a Bachelor's degree in Social Communication and an MBA in Project Management, complemented by various certifications in digital transformation and insurance management.
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