Victoria Santos

Victoria Santos is a Senior Refund Analyst at MAPFRE with over nine years of experience in the insurance market. They began their career as a young apprentice, later evolving through roles in administrative support and the recovery of theft and robbery, which facilitated their professional growth and expertise. Currently, they focus on legal demands within the Auto Refund team, collaborating with major law firms to ensure the company recovers its rightful amounts. Victoria is pursuing a Bachelor’s degree in Law at UNINOVE, having previously earned a Bachelor’s in Accounting from Centro Universitário Ítalo Brasileiro.