Maplewave provides premier digital solutions and consulting services for the telecommunications industry.

Used by telcos around the world, our solutions let telecom customers shop how and when they want, using any combination of digital and physical channels. We call this omnichannel approach Transact Anywhere.

For over 30 years, we’ve helped our clients overcome their pain points and become leaders in their markets.

Headquartered in Dartmouth, Nova Scotia, our global footprint includes major footholds in South Africa, and the U.K.

Telecommunications

Maplewave

Maplewave's headquarters in Dartmouth, Canada

Adam Baggs

Wayne Pittman

Dom Dib

Sandra Pitts

Matthew Brannon

Roberta Keough

Kathleen Jay

Grant Carstensen

Will Gibson

Ronalda Clifton

The Software Development Team at Maplewave is responsible for designing, building, and maintaining the digital solutions that empower telecommunication customers to seamlessly connect through both digital and physical channels. This team develops innovative software, ensures the integration of various systems, and collaborates on R&D projects to continuously enhance the company’s omnichannel offerings. Additionally, they work on backend data management and conduct rigorous testing to guarantee the reliability and efficiency of Maplewave’s products.

Software Development Team

This department oversees the planning, execution, and completion of projects to ensure objectives are met efficiently.

Project Management

The Business Analysis team at Maplewave specializes in understanding and translating the complex needs of the telecommunications industry into effective digital solutions. This team conducts detailed requirements gathering, process mapping, and data analysis to ensure our products align with client objectives. They serve as a critical link between stakeholders and development teams, facilitating seamless communication and ensuring that our omnichannel approach, Transact Anywhere, is successfully implemented to enhance the customer experience.

Business Analysis

This department focuses on developing and executing marketing strategies to promote products and services.

Marketing Department

This department analyzes product performance and user engagement to inform strategic decisions and drive improvements.

Product Analytics

The Sales and Customer Success team at Maplewave is responsible for driving revenue growth and ensuring customer satisfaction. They engage with telecommunications clients, both during and after the sales process, to understand their needs, offer tailored digital solutions, and provide continuous support. This team focuses on fostering long-term relationships, helping clients implement Maplewave’s omnichannel solutions seamlessly, and ensuring they achieve their business objectives.

Maplewave

Org chart

Teams

Software Development Team

Project Management

Business Analysis

Marketing Department

Product Analytics

Sales and Customer Success

Offices

Maplewave

Org chart

Teams

Software Development Team

Project Management

Business Analysis

Marketing Department

Product Analytics

Sales and Customer Success

Offices

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