Rebecca Doris

Rebecca Doris is a curious and enthusiastic support lead with over a decade of customer service experience and a strong focus on process improvement. Currently, they serve as the Lead Support Engineer at Mapped and are the sole proprietor of Meadow Reveries, where they engage in artistic and developmental work. Previously, they played a significant role in leading a globally distributed support team as a Senior Support Lead at edX and contributed to various roles at prestigious institutions, including Harvard University and Boston University, where they completed their Bachelor's and Master's degrees.