Alexander Varney

Alexander Varney has over seven years of work experience. In 2020, they joined Mappedin as a Staff Software Developer and was later promoted to Senior Software Developer. In this role, they worked with a small team to architect and implement a map editing tool using Typescript, React, Node. JS and GraphQL, as well as implemented frontend design and wrote technical documentation and guides for client-facing developer portal. From 2018 to 2020, they worked as a Customer Service Specialist at Apple, where they were employed by a 3rd party contractor to answer inbound telephone calls to provide customer service and support to Apple customers while consistently exceeding Key Performance Indicator targets. Alexander also maintained up-to-date knowledge and proficiency with current product/service offerings and technologies, and facilitated the success of colleagues by providing support and guidance to co-workers, lead team meetings, and authored documents to formulate policies and procedures. From 2013 to 2018, they worked as a Shift Supervisor at Tim Hortons, where they provided supervision for day-to-day operations of 4 locations in accordance with company policies and guidelines. Alexander also trained and mentored new employees in the use of POS systems and effective preparation of food and beverages, and handled customer complaints and ensured that the highest level of customer service was provided at all times.

Alexander Varney attended the University of Toronto Mississauga from 2015 to 2017, where they studied Computer Science.