Alona Loiko is an experienced analyst with a diverse background in optimizing business processes and regulatory documentation across various industries. Currently serving as an Analyst at Mapsly and a Freelance Analyst at Amdocs, Alona has demonstrated proficiency in utilizing MS Visio for process mapping and has authored regulatory documents to enhance compliance and operational efficiency. Previous roles include Technical Writer at MegaFon, where regulatory documentation and procurement processes were improved, and Business System Analyst at ООО Экспертек ИБС, focusing on CRM implementation for a state oil company. Alona also has experience as a Consultant at iT-Wizаrds, establishing documentation standards and enhancing customer service efficiency, as well as being a Business Analyst at AT Consulting, leading a major CRM integration project. Alona holds a degree from the Gvahim Career Center, obtained in 2023.
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