Erik G.

Erik G. is a seasoned professional with extensive experience in customer support and technical solutions, currently serving as a Senior Solution Engineer at Mapsly since October 2020, where responsibilities include B2B support for enterprise clients, CRM integration, and workflow configuration. Prior to this role, Erik worked as a Technical Support Specialist at 10Web.io, managing customer inquiries and complaints while building sustainable relationships. Erik also held positions as a QA Engineer and Support Specialist at Ucraft, demonstrating expertise in testing and customer service, and completed a Software Engineer internship at Simply Technologies. Erik holds an Associate of Science degree in Applied Technology from Brigham Young University - Idaho and a High School Diploma from the International Baccalaureate program.