Mahdi J.

Mahdi J. is an experienced professional in incident and service management with a robust background in major incident management, problem management, and service delivery across various financial institutions. From March 2013 to September 2016, Mahdi held multiple roles at RBS International, including Team Lead for Major Incident Management and Major Incident Manager. Mahdi advanced through several positions in reputable companies, such as Marex, where currently serving as Major Incident Manager, and ICBC Standard Bank Plc, with responsibilities as Team Lead for Major Incident, Problem, and Change Management. Prior experience includes roles at EDS, Thought Machine, and Zopa, showcasing a consistent trajectory in service operations management. Mahdi holds a Bachelor of Science (Honours) degree in Mathematical Sciences from the University of North London.