Steven Payne

Steven Payne has over 12 years of work experience in various roles related to customer success and sales. Currently, they are the Director of Customer Success APAC at Marigold, where they are responsible for client portfolio retention, revenue growth, and delivery for the Asia Pacific region. Prior to this, they worked at Cheetah Digital as a Senior Customer Success Manager and Account Director, where they focused on client retention, upsells, and renewals. Steven also has experience in sales and account management, both internationally and in Australia, working for companies like ipSCAPE and British Telecom. Additionally, they volunteered as a Sales and Marketing Communication Manager for the Namibia Nature Foundation, where they assisted in raising their profile and enhancing communication strategies. Overall, Steven has a strong track record in building client relationships, driving revenue growth, and ensuring customer satisfaction.

From 2006 to 2009, Steven Payne attended the University of Otago, where they earned a Bachelor of Commerce (B.Com.) degree with a specialization in Marketing Management.