Fernando Dunn

Fernando Dunn has held various roles in the IT industry, specializing in ServiceNow development and knowledge management. With experience spanning over a decade at BJC HealthCare and currently at Maritz, Fernando has excelled in resolving defects and incidents efficiently, gathering requirements for enhancements, managing a large knowledge base, supervising teams, and providing customer tech support at different levels. Dunn's expertise and dedication have contributed significantly to the success of the organizations Fernando has worked for.