Felix Li is currently the Sr. Director of Customer Success Operations at Mark43, where they leverage over 20 years of experience in operations, customer management, and program/project management. Previously, Felix held key roles at companies such as Palo Alto Networks and Exabeam, where they excelled in leading professional services operations. Known for being a strategic thinker and empathetic people manager, Felix has a proven track record in driving growth and managing globally distributed teams. Their background is enriched with expertise in customer relationship management, quality improvement, and leadership in rapidly scaling organizations.
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