Marke.tel (Marketel) combines Filipino talent with in-house automation so US, UK, AU and CA small/medium businesses can launch full customer-experience or back-office teams (5-50 people) in just 14 days for a flat $11 per hour. Our delivery centres in Metro Manila work 24/7 on Eastern-time schedules, while our contracting entity is US-registered - giving clients local billing and global reach.

What makes us different?
• Transparent, all-inclusive pricing - one hourly rate covers wages, team lead, QA, software and secure infrastructure.
• AI-enabled operations - robots handle 80 % of hiring and training, so human agents stay focused on work.
• Two-week “Lift-Off” playbook - proven process moves you from signed agreement to live 5- to 50-seat pod in 14 calendar days.
• 96 % agent retention - career paths, coaching bots and real-time dashboards keep quality high and turnover low.
• ISO-aligned security - VPN-locked workstations, NDAs and continuous compliance audits protect your data.
• Buffer Staff Included - 15% extra agents always on standby. When someone's sick, replacement in hours. Included in your $11/hour rate, like free additional personnel.
• Month-to-Month Flexibility - Scale up for busy season. Scale down when slow. Exit anytime with 30 days notice. No penalties. No drama.


Clients typically save 50-70 % on labor while gaining round-the-clock coverage and flexible month-to-month terms.

Core services: Customer Support · Technical & SaaS Helpdesk · Sales Development (SDR) · Back-Office Process Management · Data Enrichment · AI & RPA Consulting · Workforce Analytics.

CURRENT OPERATIONS
- Active agents: 250+ across 20 US,AU, CA companies
- Facilities: Davao (SOC-2 certified)
- Agent retention: 96% (Industry: 70%)
- Average deployment: 12 days
- Company: Marke.tel LLC (Wyoming)

If you need to scale service without ballooning payroll, book a 15-minute discovery call through the button above and see how fast a Philippine team can start delivering for you.

Marke.tel

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