Nathan Smith has a solid background in IT support and customer service, with experience spanning over a decade. Nathan started as a Customer Service Representative at Capita from November 2012 to December 2014, before progressing to roles as a Service Desk Analyst at DLA Piper from December 2015 to April 2017 and IT Support Analyst II at Squire Patton Boggs from May 2017 to June 2022. In October 2022, Nathan transitioned to Markel as a Service Desk Analyst, currently holding the position of Service Desk Technical Lead. Nathan's expertise includes troubleshooting IT-related issues, effective communication, and problem escalation in diverse environments.
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