Andrew Jenkins

Chief Product Officer at Markerr

Andrew Jenkins is the Chief Product Officer at Markerr. Andrew has held this position for 1 year. Prior to that, they were the VP, Product & Engineering, Investment Management at RealPage, Inc. for 1 year 9 months. Before that, they were with Investor Management Services for 2 years where they held the titles of Chief Technology Officer and Vice President of Product.

Andrew has been responsible for managing the product vision, strategy, and roadmap for RealPage Investment Management (RealPage IM). Andrew has also been responsible for recruiting, hiring, and mentoring engineering and product managers. Andrew has converted product development teams from feature teams to empowered product teams, including establishing OKRs with teams to improve strategic focus, engagement, and accountability. Andrew has also been responsible for active product discovery, including A/B testing, KPI creation and tracking, and user research and testing. In addition, they have managed the creation of API strategy for broader access and integration to core platform data. Andrew has also managed product marketing across Investment Management product line, including in-app and direct communication, help center content, and webinars to increase adoption.

During their time with Investor Management Services, Andrew increased the Net Promoter Score (NPS), improving by an additional 92% over 3 months. Andrew successfully managed bi-weekly release cadence, with a focus on process improvement, delivery of Minimum Viable Products (MVPs), improvements to core workflows, and integration of key API partners. Andrew transitioned development, product, and data analytics/BI teams under one umbrella for increased strategic management and focus. Andrew also recruited development talent, increasing local team by 30%. In addition, they downsized dependency on outsourcing, while improving velocity and quality of code. Andrew also strategically positioned the company for acquisition, including presenting product development vision and strategy to private equity and strategic investors, resulting in a $55.6 million (6X) purchase by RealPage, Inc. Andrew increased NPS score by 185% over 12 months and managed 12 major releases, filling key product gaps, increasing retention and allowing for double digit product growth. Andrew also formed a client advisory board to aid in identifying and validating product strategy. Andrew leveraged product discovery techniques to define critical product gaps and formulate a strategy to improve retention and competitive feature sets. Andrew improved MVP understanding within the organization to allow for delivery of long-overdue product enhancements. Andrew recruited and onboarded training for key product management talent, including product management and UI/UX designers.

Andrew Jenkins studied Business Administration, Marketing, and Finance at North Carolina State University from 1996 to 2000.

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Timeline

  • Chief Product Officer

    Current role