Erica Howard is a seasoned Head of Operational Excellence and Master Black Belt, currently leading efforts at Markerstudy Distribution. With extensive experience in operational resilience and transformation, Erica has achieved a remarkable 300% ROI in previous roles, including Group Transformation Lead at Atlanta Group and Senior Programme Leader at RBS. Erica has successfully delivered significant improvements across various sectors, including financial services and telecommunications, and has a strong background in Lean Six Sigma methodologies. Previously, they played a pivotal role in driving continuous improvement initiatives at notable organizations such as Aviva and Virgin Media.
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