Jay Dave is a seasoned Business Consultant specializing in Operational Excellence and Continuous Improvement. Currently a Senior Project Delivery Leader at PPSL Ltd, Jay has also held key roles at TTEC, KONE Corporation, and RWE nPower Ltd, where they implemented initiatives leading to significant cost reductions and enhanced customer experiences. Jay holds an MBA from Leeds Beckett University and is a certified Lean Six Sigma Black Belt. Their diverse experience spans various industries, including finance, retail, and telecommunications, reflecting a strong commitment to process and system transformation.
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