Ben Mitchell possesses extensive experience in scheduling and operational management across multiple industries. Starting as a Telephony Operations Supervisor at Virgin Media, Ben developed a team of 14, consistently meeting KPIs and service level agreements (SLAs). Following this role, Ben served as Lead Scheduler at Carillion, where responsibilities included managing client escalations and team development. Transitioning to Marlowe Fire & Security, Ben progressed through various scheduling roles, ultimately becoming Scheduling Manager. Additionally, Ben briefly worked in onboarding at Chess.
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