Omar Raslan is an experienced IT operation and service management professional with a strong background in Fintech and managed services. They have held key roles such as Major Incident & Problem Manager at Cisco and Senior NOC Major Incident Manager at NCR Corporation. Omar has a Master of Engineering from Concordia University and is currently pursuing multiple postgraduate degrees in Project Management and Engineering. They are passionate about enhancing customer experiences and driving continuous service delivery improvements through effective team leadership and problem-solving.
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