John Charters has a diverse professional background with experience spanning various roles in customer service and business analysis. Currently serving as a Volunteer at DSG Performance since March 2021, John manages social media presence and curates content for the academy. Previously, John worked at Ulster Bank as a Business Analyst from March 2016 to December 2023, focusing on business process documentation, analysis, and the development of customized reports for stakeholders. Additional roles include customer service positions at Argos and AIB, as well as operational governance responsibilities at Mars Capital, where John conducted risk assessments and ensured compliance with regulatory guidelines. John holds a Leaving Certificate from Skerries Community College, completed in 2011.
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