Austin O is a results-driven Business Analyst with over 9 years of experience in enhancing business processes across various sectors, including insurance, finance, and healthcare. Currently serving as an ERP Business Analyst at Mars, Austin supports enterprise digital transformation initiatives while ensuring process governance within SAP Cloud ALM and Signavio. Previous roles include significant contributions at North America Med Tech Group, ADM, and American Family Insurance, where Austin demonstrated expertise in automating complex payment processes and aligning business requirements with technical solutions. Austin holds a Master's degree in Management Information Systems from Oklahoma State University and a Bachelor of Science in Computer Science from Lagos State University.
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