Chen Chen

Chen Chen is a skilled professional with a diverse background in sales operations, machine learning, business analytics, and quality assurance. Currently serving as a Sales Operations Analyst at Mars since February 2023, Chen previously worked as an ML Science Intern at benshi.ai, where significant contributions included validating metrics using Spark SQL, performing model validation for customer churn predictions, and enhancing ML workflows through A/B testing analysis. Chen’s earlier experience includes teaching Business Analytics at University College Dublin and leading quality assurance teams at ANDRITZ, where project successes included achieving ISO 9001 certification and improving efficiency through data management. Chen holds a master's degree in Business Analytics from University College Dublin and a bachelor's degree in English from Nanjing University of Science and Technology.