Dehul Malnika is an IT Services Manager with a strong focus on service management and end-user support. Currently serving as a Site IT Services Senior Analyst at Mars, Dehul has previously held the role of IT Solution Delivery Manager at Downer, where they emphasized automation strategies to improve IT service delivery. Educated at Box Hill Institute, Dehul earned a Bachelor's degree in Computer and Information Sciences and a Graduate certificate in Cyber Security. With a commitment to continuous improvement and collaboration, Dehul has effectively integrated service management processes to meet organizational objectives.
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