Gitanjali Arora currently serves as the Head of Customer Experience at Mars, overseeing Category Trade Planning, Strategy & Activation, Perfect Store Strategy, and Sales Automation since March 2024. Prior to this role, Gitanjali worked at Mondelēz International from July 2018 to May 2024, holding positions including Branch Sales Manager for North regions, Channel Lead for Ecom B2B & B2B, and National Key Account Manager. Gitanjali's earlier experience includes seven years at PepsiCo, where significant roles encompassed Zonal Manager, National Go To Market Manager, and Customer Development Manager, focusing on rural GTM strategies and execution. Gitanjali's career commenced at Elements Akademia as a Marketing & Public Relations Intern in 2010, following an education at the Indian Institute of Management in Lucknow from 2009 to 2011.
This person is not in any teams
This person is not in any offices