Iain Bennett is a seasoned IT professional with extensive experience in Service Management and ITIL processes, currently serving as the Global IT Automation & ServiceNow Architecture Senior Manager at Mars since October 2022, responsible for ServiceNow development across a global estate. With a robust background that includes leadership roles such as Director at IRN Consulting and Service Management Consultant at iCore Ltd, Iain has successfully optimized service management processes for multinational clients, contributing to major projects and delivering results on time and under budget. Previous roles include significant contributions at ECS, Xceed Group, Vertu, and Wipro Consulting Services, where Iain focused on improving ITIL processes, supplier management, and operational efficiency. Iain's work has consistently demonstrated a commitment to enhancing service delivery through documented processes, training, and stakeholder collaboration.
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