Jade Freitas is currently the Head of Customer Service & S&OE Lead at Royal Canin, where they focus on structuring customer service to align with MARS Objectives and improve operational efficiency. Previously, as a Customer Service Manager at Procter & Gamble, Jade optimized logistics processes and built strong client relationships across Brazil. Jade also holds a Bachelor's degree in Chemical Engineering from Universidade de São Paulo and has engaged in various internships and extracurricular activities, demonstrating a commitment to both professional and personal development.
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