Jim Carter is a seasoned IT professional with extensive experience in service asset management and IT service management consultancy. Currently serving as the Service Asset Management Senior Lead and ITSM Consultant at Mars since September 2016, Jim specializes in asset and software management for a prominent chocolate confectioner, focusing on efficient global asset management processes. Prior roles include Service Management Consultant at iCore Ltd, ITSM Consultant at J Sainsbury Plc, and Service Delivery Manager at Greater Manchester Police, where Jim significantly contributed to IT governance, policy implementation, and service improvement. Jim's earlier experience spans various positions, including IT Manager at Salford College and Principal Support Manager at Chorley Borough Council, showcasing a robust foundation in IT operations, strategic planning, and technical support.
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