Jose Gonzalez is a Customer Service Specialist at Mars since May 2023, where responsibilities include promptly addressing and resolving customer inquiries and demonstrating strong communication skills in explaining products and policies. Prior experience includes serving as a Customer Service Associate at Trader Joe's from September 2018 to January 2021, where Jose promoted high-quality client service for a major nationwide company and processed significant daily transactions while maintaining accuracy. Jose holds an Associate's degree in Information Technology from the Borough of Manhattan Community College.
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