Liliam Silva is a Support Analyst at Mars with a specialization in enterprise mobility, focusing on managing and supporting mobile devices using Microsoft Intune and Jamf. Previously, Liliam held roles including Enterprise Collaboration Services Senior Expert and bilingual support analyst, where they provided global support while improving service levels and managing incident response. Liliam has also completed a Master of Business Administration in Project Management from Fundação Getulio Vargas and holds a degree in Systems Analysis and Development from IBTA.
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