Tom Pfaender is a Senior Manager of Process Intelligence at Mars, leveraging over 8 years of expertise in process improvement and data analytics. They have successfully recouped over $30 million in revenue and cost savings throughout their career. Previously, as a Solutions Integration Engineer at Conversant, Tom boosted pre-sales content by 200%, and as an Implementation Lead, improved claim reconciliation efficiency for a healthcare company by over 50%. Tom holds a Bachelor of Science in Management Information Systems from Eastern Illinois University.
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