Vinmon Li is a strategic-minded IT Service Management Process Architect with over 11 years of experience in the IT industry, specializing in ITIL and project management. Currently serving as an IT Service Desk Manager and Product Manager for Digital Channels and GenAI at Mars since 2017, Vinmon has successfully driven service excellence through automation and AI integration. Prior to this, they held various roles, including Senior Service Analyst at 玛氏食品 and Process Consultant at HSBC, where they led multiple projects to improve overall process efficiency and effectiveness. Vinmon holds a Bachelor's degree in Computer Science and Technology from Zhejiang University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices