Carol Lee

Carol Lee is an experienced professional who has held various leadership roles in customer experience management and sales across multinational organizations. Currently, as Managing Director of Sales at Marsh, Carol focuses on driving sales strategies and enhancing client relationships. Prior to this, Carol served as Senior Vice President UAE Sales Leader at Marsh and Head of Direct Sales at AXA Gulf, where they implemented quality service programs and managed high-volume operational areas. Carol's background also includes significant experience in customer service management at Bupa and a track record of improving operational processes to enhance customer satisfaction. Carol is dedicated to listening to customers and continuously striving for service excellence.