Crystal Calloway is a seasoned insurance professional with 17 years of experience, currently serving as Vice President and Senior Claims Advocate at Marsh. They began their career as a Claims Adjuster, gaining valuable insights into client relationships and claims management across various industries, including construction, hospitality, and real estate. Prior roles included Claims Examiner at Sedgwick Claims Management Services, Claims Analyst at Applied Risk Solutions, and Claims Account Executive at McGriff. Crystal holds a Bachelor's degree in Family and Consumer Science from the University of Georgia and a Master's degree in Construction Management from the New School of Architecture and Design, along with an Associate in Risk Management designation.
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