Dana Ford is an experienced Operations Supervisor currently at Marsh, where they maintain over 17,000 producer licenses. Previously, Dana served as a Licensed Healthcare Operations Manager at Harte Hanks and managed various roles at Hotels.com, Expedia, and PreCash, focusing on call center operations and team development. With a proven track record in exceeding expectations and resolving technical issues, Dana has successfully established offshore contact centers and managed multiple lines of healthcare business. Dana holds a Licensed Insurance Agent credential across several states and is recognized for their leadership in coaching and developing teams.
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